Ekibastuz
Frequently asked questions about car rental
How do I know whether a car is available for my dates?
A car listed in the catalogue is not confirmed for specific dates. Open its card and contact the rental company to agree the dates, time, and pickup location.
What is included in the rental price?
The card shows the daily price and available offer terms. Ask the company to confirm the total price, mileage limit, deposit, delivery, and any extra charges.
Is a deposit required, and when is it returned?
If the card lists a deposit, confirm the condition with the company. Before paying, ask about the payment method, possible deductions, and return time; these depend on the specific offer.
Which documents will I need?
The rental company sets the document, age, and driving-experience requirements. Contact it before arranging the rental and confirm that your documents are accepted.
Can I pick up the car at the airport or drive outside the city?
Delivery and permitted routes depend on the offer. Ask the company in advance about airport pickup, trips outside the city, and related terms.
Is there a mileage limit?
The daily mileage limit is shown on the car card. Ask the company how it is calculated for the full rental period and what excess mileage costs. Agree these terms before pickup.
Can I rent a car for one day?
Check the minimum period on the card: some offers allow one-day rentals, while others start at two days. Confirm the dates and pickup and return times directly with the rental company.
How do I save cars I like?
Click the heart on a card. You can open saved offers through Favorites in the site header. They are saved in this browser when local storage is available.